Delivery Information

We know how important it is to receive your cards on time, so we aim to dispatch orders within 1–2 working days, Monday to Friday.

When placing your order, the available delivery options and estimated delivery times will be displayed at checkout.

If you need your order urgently, we offer a Tracked delivery upgrade at checkout. Please select the delivery option that best suits your requirements.

Please note that delivery times are estimates and are not guaranteed unless a guaranteed delivery service has been specifically stated.

UK Delivery

Royal Mail 1st Class

Our standard delivery option for UK orders.

Dispatch: Usually within 1–2 working days of your order being placed.

Delivery aim: Next working day from dispatch, including Saturdays.

While Royal Mail aims to deliver 1st Class items the next working day, delivery times can occasionally vary. We recommend allowing up to 5 working days from dispatch for your order to arrive.

Working days for processing are Monday to Friday, excluding UK bank holidays.

Orders placed over the weekend or on a bank holiday will be processed from the next working day.

Tracked Delivery

If you'd prefer to have your order sent using a tracked service, this option is available at checkout.

Tracked delivery provides additional delivery information, including online delivery confirmation. Depending on the service selected, a signature may be required on delivery.

Need Your Order Sooner?

If you need your card by a specific date, please contact us before placing your order so we can let you know whether we are able to accommodate your request.

Please don't leave urgent delivery requests in the Notes to Seller box at checkout, as these notes may not be seen until your order is being processed.

All orders are worked on in the order they are received to ensure that we treat every customer fairly.

Packaging

We take great care when packaging your order to help ensure it arrives safely and in perfect condition.

Cards are sent in a brown kraft envelope inside a protective sleeve, with a rigid mailer where needed to help keep your card flat and crease-free during transit.

Lost or Delayed Parcels

Royal Mail occasionally experiences delays, particularly during busy periods and around bank holidays.

If your order hasn't arrived within 10 working days of the expected delivery date, please contact us through our Contact Us page with your order number.

We'll investigate the delivery and do everything we can to help resolve the issue.

If an order is confirmed as lost, we will arrange an appropriate remedy in accordance with your statutory rights.

Please remember that delivery dates are estimates and are not guaranteed unless a guaranteed delivery service has been specifically stated.